Gloam Camera
Gloam Camera Support
Follow the guidance below or contact us if you have questions about using the App, purchases, entitlement restoration, or system permissions.
Contact Support
Email gloamcam@163.com with your device model, iOS version, App version, a description of the issue, and steps to reproduce it.
Do not include your Apple Account password, payment card number, or unrelated sensitive information.
Restore Purchases
Make sure the device is signed in to the Apple Account used for the original purchase and that the network and App Store services are available. Then tap “Restore Purchases” on the Gloam Pro or Settings page.
Restoring does not charge you again. An expired Annual plan that was not renewed will not receive a new subscription period through restoration.
Manage or Cancel a Subscription
Apple manages the Gloam Pro Annual plan. Deleting Gloam Camera does not cancel it. Use Apple’s subscription management page to review, change, or turn off automatic renewal.
Camera, Photos, and Location Permissions
If you cannot capture, export to the system photo library, or record a capture location, open iOS Settings, select Gloam Camera, and review Camera, Microphone, Photos, and Location permissions.
Denying Photos access does not prevent a capture from first being saved in the in-app album, but it affects export or synchronization with the system photo library. Location access only affects location records for new captures.
Privacy and Use Rules
The complete legal documents that apply to Gloam Camera are available on these public pages:
Special Thanks to 菲林日记馆
Feilin Rijiguan (菲林日记馆) is one of China’s leading film developing and scanning labs.